Moving IT Provider is easier than you think

If the thought of switching IT providers fills you with dread, you're not alone. Many businesses stick with a provider that’s no longer a good fit simply because they assume the hassle of moving will be worse than staying put. But at Somerbys IT, we’ve made moving easy.

Whether you're frustrated with slow support, growing pains, or just looking for more proactive IT and cyber security, our onboarding process is smooth, secure and designed around you. We take the stress out of switching, so you can focus on what you do best - running your business.

Here’s how we make it happen in four simple steps:

1. Meeting Us

We arrange a friendly, no-pressure chat so you can get to know us and how we work. If you’re happy to proceed, we’ll schedule a short system overview to help us recommend the right support package tailored to your business.

2. Getting to Know You

One of our experienced engineers will visit your site to get hands-on with your IT setup and understand how your business operates day to day. We’ll identify any improvements or efficiencies and start gathering technical data using trusted tools and documentation. After this, we finalise the support plan, agree on pricing, and help you plan the perfect start date—including assisting with any existing contract exits.

3. Understanding Your Business

With your permission, we’ll reach out to your current IT provider to complete a handover. This helps us capture any final bits of detail needed for a full picture of your systems. Everything is securely documented in our industry-leading support platform, ready for a seamless transition.

4. Moving and Supporting

Before your official start date, we brief the entire Somerbys IT team so they’re up to speed and ready to support you. We install monitoring tools, give your team access to our support portal, and send a welcome pack with all the essentials. You’ll know exactly who to contact and how to get the most out of our service from day one.

Switching Has Never Been Simpler

Changing IT providers doesn’t have to be complicated. With a clear, collaborative process and a team that genuinely cares, Somerbys IT makes it easy to move on from underwhelming support.

If you’re based in Leicestershire, Derbyshire or Nottinghamshire and thinking about switching IT providers, why not have a quick chat with us? There’s no pressure, just honest advice from people who know their stuff.

Let’s make your IT work smarter for your business. Book a call with the team at Somerbys IT:

0333 456 4431 www.somerbysit.co.uk